View unanswered posts | View active topics It is currently Thu Mar 28, 2024 3:35 am



Reply to topic  [ 5 posts ] 
 Unit keeps going inactive, no internet/power failure.. 
Author Message

Joined: Mon Jan 20, 2014 7:50 pm
Posts: 5
Hello,

Every other day I am getting inactivity alerts and see that my station has gaps in data. There was never a loss in power or internet and I cannot get into the os on the pi. Is there any way for someone to troubleshoot this?


Tue Mar 04, 2014 6:42 pm
Profile
Moderator
User avatar

Joined: Mon Jan 28, 2013 7:40 pm
Posts: 2885
Location: Illinois
EBF05F93 wrote:
Hello,

Every other day I am getting inactivity alerts and see that my station has gaps in data. There was never a loss in power or internet and I cannot get into the os on the pi. Is there any way for someone to troubleshoot this?


You can email staff@NETC.com or Harlan@NETC.com or just wait for an ADMIN to reply herein.

_________________
MY OUTSIDE RADIATION MONITORING STATION:
South Beloit, Illinois - GMC200 Outside on HEPA air purifier, ground level, facing West.
http://netc.com/chart/view.php?n=1%3AEB5A139C


Tue Mar 04, 2014 11:56 pm
Profile

Joined: Mon Jan 20, 2014 7:50 pm
Posts: 5
I went ahead and e-mail the staff e-mail. I just went and checked my GMC and it is stuck at 0cpm. Has anyone seen this before? Hoping I don't have a defective unit!


Attachments:
IMAG0031.jpg
IMAG0031.jpg [ 1 MiB | Viewed 35064 times ]
Wed Mar 05, 2014 9:15 pm
Profile
Moderator
User avatar

Joined: Mon Jan 28, 2013 7:40 pm
Posts: 2885
Location: Illinois
Don't worry, you have a year warranty.

_________________
MY OUTSIDE RADIATION MONITORING STATION:
South Beloit, Illinois - GMC200 Outside on HEPA air purifier, ground level, facing West.
http://netc.com/chart/view.php?n=1%3AEB5A139C


Wed Mar 05, 2014 11:21 pm
Profile
Site Admin
User avatar

Joined: Mon Jan 28, 2013 6:51 pm
Posts: 741
Location: Arkansas
I send you an email to reset the GC, if it does not work, then it will need to be sent in for warranty.


Thu Mar 06, 2014 6:08 pm
Profile
Display posts from previous:  Sort by  
Reply to topic   [ 5 posts ] 

Who is online

Users browsing this forum: No registered users and 30 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
cron
Powered by phpBB® Forum Software © phpBB Group
Designed by STSoftware.