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 connectivity 
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Joined: Thu May 19, 2016 11:17 pm
Posts: 15
Hi, newbie on fishing trip. My rad detector has suddenly stopped showing up on netc. the device is registered and a log file building so some data is traveling thru the cable.

I reisnatlled the usb cable drive and the netc app to no avail.

device also does not show up on the gmc site either.

any thoughts would be appreciated.

Lanny


Thu Jun 30, 2016 9:42 am
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Joined: Thu May 19, 2016 11:17 pm
Posts: 15
THIS PROBLEM OCCURRED BECAUse of issues with setting the location


Thu Jun 30, 2016 11:36 pm
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Joined: Mon Jan 28, 2013 7:40 pm
Posts: 2733
Location: Illinois
Please email staff@netc.com from the the email you registered the forum with and state your problem. Please include a link to your stations graph.

_________________
MY OUTSIDE RADIATION MONITORING STATION:
South Beloit, Illinois - GMC200 Outside on HEPA air purifier, ground level, facing West.
http://netc.com/chart/view.php?n=1%3AEB5A139C


Fri Jul 01, 2016 10:39 am
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Joined: Mon Jan 28, 2013 6:51 pm
Posts: 736
Location: Arkansas
If it fails two different websites, then it is likely your computer or GMC device.


Fri Jul 01, 2016 8:59 pm
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Joined: Thu May 19, 2016 11:17 pm
Posts: 15
hey wrote:
If it fails two different websites, then it is likely your computer or GMC device.


the problem was due to a issue with setting the location


Sat Jul 02, 2016 8:06 am
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Joined: Thu May 19, 2016 11:17 pm
Posts: 15
KingCobra wrote:
Please email staff@netc.com from the the email you registered the forum with and state your problem. Please include a link to your stations graph.


not sure that is necessary. presently I am using pirated windoze 7 because of challenges running netc4app with ubuntu or mint - for some reason the location data for my netc account was lost and as a result device did not show up on netc map but netc app kept building a log file on my pc. I noticed my location was lost on netc site, struggled with the quirky set location app @ netc and sorted it out eventually.

initially I thought it was hardware.


Sat Jul 02, 2016 8:17 am
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